When hiring a new contractor, there are a few critical things you will need to know about the business. Whether it’s a heating, cooling, or plumbing problem, or just a routine maintenance check, you need to know which questions to ask your HVAC technician when scheduling an appointment and when they are at your home.
Can you supply references from previous customers?
Ask for references. A good company will have plenty of glowing references from past satisfied customers or even a page of testimonials on its website. For example, check out Lowery’s testimonials here to find out what our clients say about our service and support.
How do your warranties and guarantees work?
It’s essential to stay updated on the warranties and guarantees of your contractor. A good company will thoroughly explain how long warranties last and under what conditions. Check in with those references to see how well the company holds to its promises.
What is your cancellation policy?
You need to know what it will cost you if you cancel an appointment. Check with your contractor to see how late you can cancel an appointment and if they charge a fee to avoid any surprise expenses on your bill. Once an HVAC technician can see your plumbing, heating, or cooling system firsthand, you have the chance to ask questions that may save you some trouble in the future.
Should I get my air ducts cleaned?
Besides improving airflow and indoor air quality, duct cleaning helps prevent health problems. If you’ve noticed it’s getting harder to breathe in your house or that your AC or heating units aren’t working, ask your HVAC technician to look at your air ducts, and see if they need cleaning.
When should my next maintenance appointment be?
You should schedule at least two appointments with your HVAC company per year. However, if you have an older system, you might want to check in with your technician to see if your unit needs to be maintained more often than that.
How do I know if my unit needs a repair?
Some signs that your plumbing, heating, or AC is damaged may be obvious, but there are subtler hints that you may not catch. Your HVAC technician will know what to look out for and can give you advice.
These are just some of the questions you can ask your HVAC technician. If you have a query you are unsure about, do not hesitate to ask! Professionals such as Lowery technicians will be happy to help you! At Lowery, we make sure to cover all the bases. We have the answer to any heating, plumbing, or air-conditioning question. Call today to schedule your free consultation. It’s the best way to get a professional on the job.