So your guy came today to do the routine maintenance thing. We talked; he was nice and all. I cooked my sandwich and soup. No water of course and no big deal. Figured I would scrub everything when I got home. When I’m leaving he says sorry the water is off. I said no worries and left. I get home and he rinsed everything. Wow. Just very very wow. I own and business and run another one. Everyone wants to complain about everything these days. And here is your guy. Thought you would want to know.
I made a service call after 10pm last night because my AC was blowing hot air. Jan called and arrived promptly, diagnosed the problem and said he would try to get me on the schedule ASAP as he could not fix it at night time. They were able to arrive at noon today and quickly found the problem. It was an easy fix. Jan was very up front about the problem and how much it would cost. There were no hidden charges or feeling like he was trying to take advantage. He was absolutely excellent. I am very pleased with the promptness and professionalism of this company and will continue to use them in the future.
The absolute best plumbing service in town. Hands down to Philip who saved me $2800. Compared to Spartan Plumbing.
“Mike, Neal, and Lee were working at my house recently for different jobs and they were all wonderful. They do a very good job and I’m happy with your service and the people you send to my house.”
“Thank you very much for the delicious red velvet bundt cake that you brought to our home. It was so gracious of you to give us such a nice gift. We certainly appreciate your kindness. It will be our pleasure to recommend your business to others. We are so happy with our new unit.”
“I must say you have wonderful folks like Tommy working for you!! I had called about how to get my cover off the thermostat, but couldn’t match work hours with you. He not only tried to explain it when I stopped him in a parking lot he followed me home and did it!!”
“My AC was serviced today by one of your technicians. He was very thorough in his inspection and service. I have peace of mind that I will stay cool or warm because you have such qualified and dedicated employees as this gentleman. Thank you for a job well done (from the moment my AC was installed).”
“On Monday, October 10, 2016, Lee Morales a new employee with your company came out to work on my furnace and air conditioner. I was impressed with his professionalism and demeanor. Lee fully explained the maintenance he was doing on both pieces of equipment. He noted a potential high cost if my refrigerant (R22) required refill. His maintenance inspection on my A/C unit was top notch considering it is 14 years old. Please recognize Lee for his upfront, insightful knowledge regarding these two products. He is a solid addition to your staff.”
“We are very happy with the new A/C. Carlos and Scott did a great job. They were very detailed about everything they were doing. Our dad is 87 years old with C.O.P.D and they were very clean with everything they did. Most guys don’t talk to dad but Carlos told him everything that was going on and showed him respect. Carlos is a good public relations person. Again many thanks.”
“Lowery is our go to company. They installed a new water heater for us, a new AC/Heater unit and now repaired our plumbing issue. It was major. The employees are so polite and respectful. Not just some of them, but all of them. Through all the work on many different occasions and so many different employees that is unheard of in this day and time. They seem to be one big happy family. Of course, this speaks well for the owners, because they set the tone for their employees. The employees always make sure they keep the home clean and treat it with much care. While I hope we are through with any kind of repairs for a long while, Lowery will still be our choice should we have the misfortune to find ourselves in need.”
“Very professional and prompt. Appreciate the friendliness and concern in fixing my problem. Would definitely recommend to anyone needing plumbing issues fixed.”
“I have used them many times and they are always very professional and on-time.”
“Lowery has always done a great job for me and has always responded in a timely manner with very polite and knowledgeable employees.”